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How do patients rate the hospital overall?
How often did doctors communicate well with patients?
How often did nurses communicate well with patients?
How often did patients receive help quickly from hospital staff?
How often did staff explain about medicines before giving them to patients?
How often was patients pain well controlled?
How often was the area around patients rooms kept quiet at night?
How often were the patients rooms and bathrooms kept clean?
Were patients given information about what to do during their recovery at home?
Would patients recommend the hospital to friends and family?
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Data Collection Dates: Apr 2011 - Mar 2012